Respondus Support
A powerful tool for drafting and managing assessments and importing them into Canvas. This desktop application runs under Windows, but not on Macs. SMU has a license enabling use by all faculty.
To get started with Respondus 4.0, follow these steps:
- Submit a request here.
- You'll receive the download link and activation password.
- Download and install Respondus 4.0 on your computer.
- Enter the activation password when prompted.
Product Overview
Key Features
- Draft exams for importing into Canvas
- Import exams into Canvas from Word documents, including images and tables
- Access ready-to-use test banks from leading publishers
- Publish assessments directly to Canvas, including to multiple courses
Hot Topics
- Saving time with Respondus 4.0
- Import questions from a Word document
- Import questions from publishers' test banks
Getting Help
Support Resources
System Requirements
Product Overview
Technical Support
Options for students having technical difficulty during an exam:
- Students taking an exam using Respondus Monitor (not just RLDB) can chat with a live support agent by clicking the Help Center button at the top of their screen.
- Students or faculty using Respondus LockDown Browser or Respondus Monitor can open a Respondus support ticket.
Key Features
- Integrates with Canvas
- Creates a proctored environment
- Disables browser menu and toolbar options
- Disables right-click menu options and function keys
- Students can't exit quiz or exam until submitting it for grading
- Students can't access other URLs
- Students can't use print, print screen, or screen capture functions
- Students can't copy and paste from quiz or exam
- More features
Hot Topics
- The student experience
- Using external links and files
- Using Respondus LDB on an iPad (faculty) (students)
Getting Help
- Ensure Respondus LDB works before your exam (for students)
- View the quick start guide
- Guide to setting up exams with Respondus Lockdown Browser and Respondus Monitor
- Respondus LDB and Canvas each have options for controlling what students can see about a quiz and when, including their answers and the correct answers. Setting these two sets of options correctly can be challenging, and when done incorrectly, can lead to unintended user experiences. For assistance in setting these options, please contact A&II.
- Get help from A&II