Canvas courses will contain Panopto recordings. Panopto utilizes third-party cookies to Authenticate third-party Identity providers and requires that your browser accept third-party cookies. If you receive the following errors, you will need to turn on third-party cookies in your browser: 

  • Sign-in succeeded but your browser isn’t accepting cookies. Third-party cookies may be disabled.
  • Enable third-party cookies for your site in your browser, then refresh the page to continue.

Enable playing Panopto videos in Canvas iOS

In order to view Panopto videos in the iOS Canvas app, you will need to enable cookies and website-tracking in the Safari and Canvas apps settings.

     Graphic describing the Canvas iOS app with a Panopto video not visible.

See this 2-minute video for step-by-step instructions on how to enable Third-Party cookies.

    

Or, follow the steps below:

  1. Access the "Settings" icon in the iOS device.

    Graphic of iOS settings app icon.
     
  2. Select the "Safari" app.
     
    1. Scroll down to the Privacy & Security settings.
    2. Turn off "Prevent Cross-Site Tracking".
    3. Turn off "Block all Cookies".

      Gaphic: iOS Safari app settings. Turn off both, "prevent cross-site tracking" and "block all cookies".
       
  3. Select the Canvas Student app.
     
    1. Turn on "Allow Cross-Website Tracking"
    2. Turn on "Open external tools in Safari".

      Gaphic: iOS Canvas Student app settings. Turn on both, "allow cross-website tracking" and "open external tools in Safari".
       
  4. Play the video in the Canvas app, or play it in full-screen. 

         Graphic: iOS Canvas, Panopto video available for playing in Canvas with option to view in full-screen

See the resource for enabling playing Panopto videos in other browsers and mobile devices (Android).

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