Network Services

The Network Services staff provides operations management and monitoring, after hours Service Desk assistance, information technology facilities management, and network engineering. Network Services provides directory architecture management and engineering, systems engineering and operations, and database administration; administers the e-mail and collaboration software environment, and server and storage platforms architecture, engineering, and operations. The team also furnishes telecommunications services, and workstation lifecycle management. Network Services responds to requests for service, either through direct interaction with customers at SMU's walk-in service or through issues that have been escalated from the IT Service Desk.

Contact:

Thatcher Wright
Sr. Systems Administrator
twright@samuelmerritt.edu

Sean Crooks
Systems Administrator
scrooks@samuelmerritt.edu

 

Office:
3300 Webster St, Suite 209
Oakland, CA 94609
Phone: 510.869.6836
Fax: 510.869.6525