Dr. Jeffrey Brenner and Students Discuss “Hot Spotting” for Vulnerable Patients

Nationally renknowned physician working to reduce ineffective ER overuse hosts community forum

Oakland, Calif. (Nov. 3, 2016) —  Dr. Jeffrey Brenner, Executive Director of the Camden Coalition of Healthcare Providers and a nationally renowned physician profiled in the New Yorker and on PBS Frontline for his innovative work to improve the care of “high-need, high-cost patients,” will discuss coordinated care efforts in Alameda County at Oakland’s Samuel Merritt University (SMU) on Thursday, Nov. 3, from 2 p.m. to 4 p.m.

Dr. Brenner, a MacArthur “Genius” Fellowship winner, will be joined by SMU students who will share their experiences as volunteer “hot-spotters” who work with high-utilizer patients outside the emergency room in an effort to improve the patient’s quality of life and reduce acute hospital visits.

“The students serve as an extra set of eyes and ears for the patients, and the providers, to help improve the quality of their patient’s lives,” said Michael Negrete, SMU’s Assistant Vice President of Academic Affairs. “They also get a chance to learn about healthcare from the patient’s perspective, and how overwhelming the system can look from the other side.”

The event is being sponsored by Sutter Health’s philanthropic foundation, Better Health East Bay, which invests in programs and services to improve care for the diverse and underserved populations in the region.  Better Health East Bay also sponsors the SMU student hotspotters.

In 2014, Sutter Health’s Alta Bates Summit Medical Center was selected as one of only six organizations in the nation to partner with Dr. Brenner’s Camden Coalition as part of a “Hotspotting” Advisory Group. Better Health East Bay President and CEO Jim Hickman joined the Advisory Committee for the National Center for Complex Health and Social Needs in 2016.

“The work of SMU’s hotspotters demonstrates that we are on the right track to better understanding the needs of patients, and how we can make it easier to support them on an ongoing basis,” Hickman said. “It’s one thing to know the zip code of where frequent emergency room patients live, it’s another thing to engage with the patient directly to get them the help they need. ” 

Who: Dr. Jeffrey Brenner, community health experts, student hot-spotters

What: Complex Care Community Forum with Dr. Jeff Brenner

When: Thursday, Nov. 3, 2016, 2 p.m. to 4 p.m.

Where: Samuel Merritt University, Health Education Center (HEC), 400 Hawthorne Ave. Oakland, CA 94609

Media: Justin Berton, Associate Director of Media Relations, cell 510.499.6305 jberton@samuelmerritt.edu